Sales and Service Manager

Clarks at Thistles is looking to recruit a Sales and Service Manager on a full-time basis.

Can you inspire a team to deliver the kind of CUSTOMER experience for which Clarks is known and loved? Could you be a Sales and Service Manager with the special kind of talent and DRIVE that gives us the edge over the competition?

The role

It’s not just our iconic styles that keep customers coming back to our store – it’s also the unique customer experience we offer. Our stores are a great place to shop and a place people want to come to. Where they feel at ease, well attended to, and confident that they’ve come to the right place. When all those things line up, that’s when people become returning customers. As Sales and Service Manager, you’ll make sure they do.

How do you do that? It’s in the way you merchandise our products. The way you make running the shop floor look like second nature. The way you delight our customers with customer experience always top priority and at the heart of everything we do. And, most importantly, it’s the way you manage your team, keeping them up-to-date with product information and always looking to give constructive feedback, guidance where needed and praise for a job well done – as you pass on new skills. You’re an indispensable asset to your team – able to support each and every member whilst about driving a high performing team to deliver results. Whether that’s with a difficult service issue or deputising in the absence of the Store Manager, you’ll take it all in your stride.

If you would like to apply, please visit Clarks: Sales & Service Manager (Assistant Manager/Supervisor) (clarksjobs.com)