The Fragrance Shop Positions

The Fragrance Shop is coming soon to Thistles and is looking to recruit a new team with a number of positions available. If you would like to apply for any of the below positions, please email your CV to [email protected]

 

Recruiting

 

  • Store manager 40hrs
  • Assistant Manager 24hrs
  • 12 Key Holder
  • 6hr Sales Consultant
  • 4hr Sales Consultant

 

 

Store Manager 40hr contract

 

Established in 1994, The Fragrance Shop (TFS) is known for its passionate and innovative nature within the fragrance industry and we are the largest, Independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, in over 200 stores nationwide and online. The Fragrance Shop are now on the lookout for a passionate, ambitious and experienced Store Manager to join the growing team and manage the team and day to day operation in Glasgow.

 

Role Overview:

Responsible for the total store results, the Store Manager will take ownership of the stores performance in relation to profitability and overall customer satisfaction. With a main focus on improving and maintaining an outstanding customer service, you will also communicate with a motivational leadership style as you will be accountable for coaching, educating and inspiring a team of consultants and Assistant Manager who will run the store as your deputy. In addition, you will also maintain operational procedures for a smooth and consistent day to day trading pattern.

 

Responsibilities:

 

  • Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment
  • Communicate effectively with Senior Managers and Head office, being the communication link with your team.
  • Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results
  • Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum
  • Following guidelines, ensure that all products are presented/displayed to their best advantage, correctly coded, priced with the relevant POS used at all times.
  • Play an integral role in ensuring the store is plentiful with stock levels and also maintain commerciality in line with company procedures
  • Ability and eagerness to learn relevant training materials, continuously enhancing your product knowledge and sharing your expertise with the team
  • Awareness of analysing and interpreting data, to facilitate planning and future forecasts for sales
  • Maintain standards of rules and regulations in regard to staff recruitment, training, 1-1s and performance reviews
  • Be accountable for implementing legislation regarding Security and Health and Safety

 

Skills/Experience/Knowledge needed:

 

  • A minimum of two years’ experience within Retail Management
  • Educated to GCSE level or equivalent
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills, Microsoft Outlook, Word and Excel

 

Required Skills:

 

  • Customer service focused
  • Adaptable with a ‘can do’ attitude
  • Strong communication and interpersonal skills

 

Benefits

 

  • Competitive Salary
  • Merchandise discount
  • Exciting store incentives
  • Industry leading training and development programmes
  • Progression Pathways

 

 

 

Role Assistant Manager 24hr contract

 

Established in 1994, The Fragrance Shop (TFS) is known for its passionate and innovative nature within the fragrance industry and we are the largest, Independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, in over 200 stores nationwide and online. The Fragrance Shop are now on the lookout for a passionate, ambitious and experienced Assistant Manager to join the team and support with the day to day store management at our store in Hull.

 

Role Overview:

 

Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.

 

Responsibilities:

 

  • Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
  • Take a lead role in resolving customer questions and queries
  • Following guidelines, ensure that all products are presented/displayed to their best advantage
  • Ensure that all products are correctly coded, priced and accurate POS is used
  • Actively promote the company and role in the local marketplace
  • Continue to develop self and role by studying relevant training materials and store information

 

Skills/Experience/Knowledge needed:

 

  • A minimum of one-year experience within a Supervisor/Management capacity
  • Educated to GCSE level or equivalent
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills, Microsoft Outlook, Word and Excel

 

Required Skills:

 

  • Customer service focused
  • Adaptable with a ‘can do’ attitude
  • Strong communication and interpersonal skills

 

Benefits

 

  • Competitive Salary
  • Merchandise discount
  • Exciting store incentives
  • Industry leading training and development programmes
  • Progression Pathways
  • This role is contracted to 24 hours per week